If the email has not come through to your inbox, please check your junk/spam mail. If the email is not there, please contact linda@nanoobaby.com

If you have any queries related to your order, please do contact linda@nanoobaby.com Please include as much information as possible to help us understand the matter.

Please contact linda@nanoobaby.com to request for your order to be cancelled.

When you order an item on pre-order, the page will state when we expect to fulfil the order. If there will be any delay in delivering your Product, we will update our website to reflect this. Please note, if your order includes pre-order and in stock items, your order will be dispatched when all items are available.

Yes, as long as your parcel has not left our warehouse the order can be amended. To change your order please contact linda@nanoobaby.com

Delivery to most areas in South Afrika take 3 – 7 working days.

Whilst we try our best to ensure all products are available, some older models may be discontinued, and we may not stock the prams/items anymore.

We only have a store in Strand Western Cape and also Sell Online and distribute nationally throughout the whole of South Africa.